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Customer Services: Order Tracking

 

 

You can track the status of your parcel on-line :

Deliveries to UK Mainland Addresses and Eire

We send most parcels with City LINK . To track your parcel click on the links below and enter your consignment number in the box. The consignment number is e-mailed to you when we dispatch your parcel. If you can't find it on there, it may not have been dispatched yet (please contact 01484 864888 for details) or, if you ordered a small item, we may use a different carrier which is non trackable.

initial city link website

Deliveries to Northern Ireland, Scottish Highlands and Islands, Isle of Man

We send most parcels to these destinations by different carriers who quote the best price for the customer. At the moment, we have to track these parcels for you. Please allow four working days before contacting us.

 

Deliveries to all other European countries

We send all deliveries to European and non-EU countries with tnt, royal mail or dpd parceline. To track your parcel, click on the tnt or parceline links on the right and enter your consignment number that you have been e-mailed. If you can't find it on there, it may not have been dispatched yet (please allow us four working days to dispatch your order).

tnt carriers website

parceline tracking

 

 

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